Bilingual Patient Access Specialist

Centro Med Clinic; Davidson (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

403(b) company match

Life Insurance

Paid time off

Job summary

CentroMed is seeking a Customer Service Representative to serve as the primary contact for patients, handling registration, billing, and data entry with care and accuracy.

The role requires bilingual English/Spanish communication, strong clerical skills, and experience in a health care setting. Excellent attendance and professional appearance are expected in CentroMed’s family-oriented environment.

Qualifications

• Experience in a health care setting is preferred.
• Strong clerical and computer skills are required.
• Bilingual English/Spanish communication is essential.

Responsibilities

• Register patients and update accounts in the system accurately.
• Enter charges and verify insurance eligibility (Medicaid/Medicare/CHIP).
• Schedule appointments per clinic protocol and manage no-shows follow-up.

Skills

Customer service

Data entry

Bilingual English/Spanish

Clerical skills

Attention to detail

Education

High School Diploma or equivalent

Tools

TMHP

Availity

Job description

CentroMed is seeking a Customer Service Representative to serve as the primary contact for patients, handling registration, billing, and data entry with care and accuracy.

The role requires bilingual English/Spanish communication, strong clerical skills, and experience in a health care setting. Excellent attendance and professional appearance are expected in CentroMed’s family-oriented environment.