Bilingual Patient Access & Scheduling Specialist

Community Health Center of Snohomish County (CHC); Edmonds (WA); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan (403b)

Language proficiency incentive

Job summary

Community Health Center of Snohomish County is seeking a Medical Receptionist to join our clinic support team. The role involves greeting patients, scheduling and registering them, verifying demographics, and assisting with insurance eligibility.

The position requires strong communication, organization, and familiarity with office software. Responsibilities include handling payments, maintaining patient records, and supporting other departments.

Qualifications

• Reads, speaks, understands and writes proficiently in English.
• Works independently and is self-directed.
• Works effectively in team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative in a fast-paced environment.
• Produces work in high quantity and quality.
• Problem-solves with creativity.
• Remains calm in high pressure situations.

Responsibilities

• Greets patients, interpreters and visitors in person and by phone, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
• Checks in, registers and schedules patients in the practice management system.
• Verifies and updates demographic information in the electronic record at each visit.
• Assists in managing patient flow and coordinates walk-in/add-on patients.
• Assists with insurance eligibility verification.
• Receives and records payments, handles billing questions, and prepares daily bank deposits.
• Maintains supplies and equipment; opens/closes reception areas.
• Performs maintenance of office machines and supports other departments as needed.

Skills

English proficiency

Independent work

Team environment

Organization

Calm under pressure

Multi-line phones

MS Office

Education

High school diploma or equivalent

Office Skills Certification

Medical Administrative Assistant Certification

Tools

Microsoft Office

Job description

Community Health Center of Snohomish County is seeking a Medical Receptionist to join our clinic support team. The role involves greeting patients, scheduling and registering them, verifying demographics, and assisting with insurance eligibility.

The position requires strong communication, organization, and familiarity with office software. Responsibilities include handling payments, maintaining patient records, and supporting other departments.