Bilingual Patient Access & Eligibility Specialist (Remote)

Strivant Health; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

STD

LTD

Accident insurance

Critical illness

Hospital indemnity

ID theft protection

Travel insurance

401(k)

Job summary

Strivant Health is hiring a Patient Access & Eligibility Specialist - Bilingual (English/Spanish) for a remote U.S. based role.

You will verify insurance, obtain prior authorizations, and guide patients through financial options while maintaining accuracy in a high-volume environment. The role requires 3+ years in patient access and at least 1 year in prior authorization, plus fluency in English and Spanish.

Qualifications

• 3+ years in patient access, insurance verification and registration, including 1+ year with authorizations.
• Fluent English/Spanish communication, written and verbal.
• Strong interpersonal skills with patients, providers and payers.
• Familiarity with CPT, ICD-9/10, HCPCS coding and payer policies.
• Experience with medical billing and scheduling systems; MS Office proficiency.

Responsibilities

• Verify insurance coverage and secure prior authorizations to enable access to care.
• Explain financial responsibilities like copays, deductibles and co-insurance.
• Collect patient payments and offer payment plan options.
• Coordinate with scheduling to ensure timely physician-ordered procedures.
• Serve as liaison between patients, providers, and payers to prevent delays.
• Utilize problem-solving to reduce denials and improve financial clearance.
• Maintain meticulous records and troubleshoot billing issues.
• Stay up-to-date with government and commercial payer policies.

Skills

Insurance verification

Patient access

Registration

Prior authorization

Bilingual English/Spanish

Communication skills

Microsoft Office

Billing systems

Tools

Medical billing software

Scheduling systems

EHR systems

Job description

Strivant Health is hiring a Patient Access & Eligibility Specialist - Bilingual (English/Spanish) for a remote U.S. based role.

You will verify insurance, obtain prior authorizations, and guide patients through financial options while maintaining accuracy in a high-volume environment. The role requires 3+ years in patient access and at least 1 year in prior authorization, plus fluency in English and Spanish.