Bilingual Parts Specialist: Customer Care & Tech Help

O'Reilly Auto Parts; Hayward (WI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Hayward, Wisconsin, is looking for a Parts Specialist who will provide exceptional service to retail and installer customers. Responsibilities include assisting customers with product selection, resolving complaints, and performing various operational tasks. Candidates should have outstanding customer service skills, the ability to multitask, and alphanumeric matching skills. Benefits include competitive wages, medical insurance, and a stock purchase plan.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to provide outstanding, friendly and professional customer service.

Responsibilities

• Provide excellent service to customers calling the store.
• Promptly greet retail customers and assist them.
• Process exchanges and returns for credit in a friendly manner.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Hayward, Wisconsin, is looking for a Parts Specialist who will provide exceptional service to retail and installer customers. Responsibilities include assisting customers with product selection, resolving complaints, and performing various operational tasks. Candidates should have outstanding customer service skills, the ability to multitask, and alphanumeric matching skills. Benefits include competitive wages, medical insurance, and a stock purchase plan.