Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; Crossville (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Crossville, Alabama. Candidates will provide exceptional service to retail and installer customers while supporting store management with tasks. Responsibilities include greeting customers, processing transactions, maintaining cash drawers, and providing assistance in parts selection. Competitive wages and benefits, including insurance and retirement plans, are offered. Bilingual candidates are especially encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Promote customer service programs and greet customers politely.
• Assist customers with merchandise selection, complete assigned training.
• Maintain cash drawer and process transactions accurately.
• Process exchanges and returns, resolve customer complaints.
• Perform daily operational tasks and operate store test equipment.

Skills

Outstanding customer service

Multitasking ability

Alphanumeric matching

Education

Fluency in multiple languages (Spanish is highly desired)

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Crossville, Alabama. Candidates will provide exceptional service to retail and installer customers while supporting store management with tasks. Responsibilities include greeting customers, processing transactions, maintaining cash drawers, and providing assistance in parts selection. Competitive wages and benefits, including insurance and retirement plans, are offered. Bilingual candidates are especially encouraged to apply.