Bilingual Parts Specialist — Customer Service & Auto Tech

O'Reilly Auto Parts; Clawson (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions from

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Clawson, MI is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

This role emphasizes friendly customer interactions, accurate parts lookup, cash handling, and timely responses to questions by phone or in person. Bilingual candidates are encouraged to apply, with opportunities to grow within a nationwide auto parts retailer.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with product selection.
• Support managers and installer service specialists as needed.
• Answer store calls, look up parts, quote prices, and offer related items under policy.

Skills

Customer service

Multitasking

Communication

Education

ASE certification

Job description

O'Reilly Auto Parts in Clawson, MI is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

This role emphasizes friendly customer interactions, accurate parts lookup, cash handling, and timely responses to questions by phone or in person. Bilingual candidates are encouraged to apply, with opportunities to grow within a nationwide auto parts retailer.