Bilingual Parts Specialist - Customer Service & Auto Care

O'Reilly Auto Parts; Memphis (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Job summary

A leading auto parts retailer is seeking a Parts Specialist in Memphis, Tennessee. This role involves providing outstanding customer service to retail and installer customers while supporting store management with daily tasks. The ideal candidate should have strong multitasking abilities and be familiar with automotive parts. The position offers a competitive compensation package including medical benefits, stock purchase plan, and opportunities for career growth.

Qualifications

• Excellent customer service skills, capable of handling diverse customer interactions.
• Ability to operate store test equipment after completing training.

Responsibilities

• Assist customers with merchandise selection and provide excellent service over phone and in-store.
• Maintain and secure the cash drawer, processing transactions accurately.
• Perform in-store services for customers, adhering to safety and legal standards.

Skills

Ability to quickly match alphanumeric sequences

Outstanding, friendly and professional customer service

Multitasking capabilities

Familiarity with automotive parts

ASE certification

Fluency in multiple languages

Job description

A leading auto parts retailer is seeking a Parts Specialist in Memphis, Tennessee. This role involves providing outstanding customer service to retail and installer customers while supporting store management with daily tasks. The ideal candidate should have strong multitasking abilities and be familiar with automotive parts. The position offers a competitive compensation package including medical benefits, stock purchase plan, and opportunities for career growth.