Bilingual Parts Specialist - Customer-Focused Auto Parts

O'Reilly Auto Parts; Texarkana (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

401k starting day one

Medical, dental, and vision insurance

Tuition educational assistance

Career growth opportunities

Résumé du poste

O'Reilly Auto Parts in Texarkana seeks a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and encourages bilingual applicants.

You will greet customers, assist with merchandise selection, handle transactions, and help with stock and planograms. Responsibilities include answering store calls, quoting prices, processing returns, addressing complaints, and performing daily store operations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers in-store and on the phone.

Responsabilités

• Greet customers and help them select merchandise.
• Deliver excellent service and resolve customer issues promptly.
• Process sales, returns and payments accurately.
• Assist with stock, planograms and shelf maintenance.
• Support management and installer service staff as needed.
• Handle phone inquiries and provide quotes per policy.
• Occasionally operate a delivery vehicle as required.

Connaissances

Customer service

Multitasking

Bilingual encouraged

Attention to detail

Description du poste

O'Reilly Auto Parts in Texarkana seeks a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and encourages bilingual applicants.

You will greet customers, assist with merchandise selection, handle transactions, and help with stock and planograms. Responsibilities include answering store calls, quoting prices, processing returns, addressing complaints, and performing daily store operations.