Bilingual Parts Specialist | Auto Parts & Service

O'Reilly Auto Parts; McAllen (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive wages and PTO

401k with employer contributions from/

Medical, Dental, Vision insurance with

Team member wellbeing programs

Tuition educational assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide top-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply, and you will handle cash, questions, and product recommendations.

You will assist in service for professional customers, process transactions, manage returns, and help with stock, planograms, and daily operations. Opportunities for career growth and a strong benefits package are offered.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask: handle phone and in-store customers simultaneously.

Responsibilities

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Support managers and installers in serving professional customers as needed.
• Process cash, checks, and credit card transactions accurately.
• Handle exchanges/returns per company policy and resolve complaints.
• Perform daily operational tasks including stocking, planogram updates, and image maker duties.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Phone support

Tools

POS system

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide top-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply, and you will handle cash, questions, and product recommendations.

You will assist in service for professional customers, process transactions, manage returns, and help with stock, planograms, and daily operations. Opportunities for career growth and a strong benefits package are offered.