Bilingual Parts Specialist - Customer Care & Tech Support

O'Reilly Auto Enterprises, LLC; O'Neill (NE); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Contributions

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts in Nebraska is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and may assist professional customers as needed.

You will greet customers, look up parts, quote prices, and promote related items while handling transactions and maintaining shop organization. Training and growth opportunities accompany a comprehensive benefits package.

Qualifications

• Must quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Ability to multitask, handling in-store and phone customers simultaneously.
• Familiarity with automotive parts, catalogs, and related systems is preferred.
• Fluency or willingness to communicate in Spanish is highly desired.

Responsibilities

• Greet customers and assist in merchandise selection.
• Serve professional customers alongside installers as needed.
• Answer store calls, look up parts, quote prices, and promote Low-Price Guarantee.
• Handle cash, checks, credit cards, exchanges, and returns per policy.
• Maintain store image, stock, and daily operational tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

Spanish language

Job description

O’Reilly Auto Parts in Nebraska is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and may assist professional customers as needed.

You will greet customers, look up parts, quote prices, and promote related items while handling transactions and maintaining shop organization. Training and growth opportunities accompany a comprehensive benefits package.