Bilingual Parts Specialist

O’Reilly Auto Parts; Bessemer (AL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, & vision insurance

Flexible Spending Account (FSA)

Team member health/Wellbeing programs

Tuition educational assistance

Opportunities for career growth

Job summary

O’Reilly Auto Parts in Alabama seeks a Parts Specialist to provide high level service to retail and installer customers, support store management, and promote customer service programs.

Bilingual candidates encouraged; responsibilities include greeting customers, assisting with merchandise, processing transactions, handling returns, and performing daily store tasks. Full-time with benefits and growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly customer service.
• Multitask with phone and in-store customers simultaneously.
• Fluency in multiple languages (Spanish highly desired).
• Familiarity with automotive parts is a plus.

Responsibilities

• Greet customers and assist in merchandise selection.
• Serve professional customers with managers or installers as needed.
• Answer store calls, lookup parts, quote prices, and promote Low-Price Guarantee.
• Handle cash, checks, credit card transactions, and returns per policy.
• Resolve customer complaints and support daily store operations.

Skills

Customer service

Multitasking

Bilingual

Spanish language

Education

ASE certification

Job description

O’Reilly Auto Parts in Alabama seeks a Parts Specialist to provide high level service to retail and installer customers, support store management, and promote customer service programs.

Bilingual candidates encouraged; responsibilities include greeting customers, assisting with merchandise, processing transactions, handling returns, and performing daily store tasks. Full-time with benefits and growth opportunities.