Bilingual Parts & Service Specialist

O'Reilly Auto Parts; Clover (SC); Presencial; USD 30 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages and Paid Time Off

Stock Purchase Plan & 401k starting on

Medical, Dental, Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Resumo da oferta

O'Reilly Auto Parts in Clover, SC is seeking a Parts Specialist to provide top-tier service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management with daily tasks, while promoting core service programs.

Desired candidates include bilingual Spanish speakers and those familiar with automotive parts. The team offers growth opportunities and robust benefits as part of a strong retail career path.

Qualificações

• Must deliver outstanding, friendly, professional customer service.
• Able to multitask with customers in-store and on the phone.
• Familiarity with automotive parts and sales processes is a plus.
• Spanish language skills are highly desired.

Responsabilidades

• Greet customers and assist in selecting merchandise.
• Promote customer service programs and related selling.
• Assist professional customers as needed and directed.
• Process exchanges and returns per policy.
• Handle cash, checks, credit cards, and make changes accurately.
• Address and resolve customer complaints amicably.

Conhecimentos

Customer service

Multitasking

Alphanumeric matching

Bilingual: Spanish (desired)

Formação académica

ASE certification

Ferramentas

POS software

Weatherly index system

Descrição da oferta de emprego

O'Reilly Auto Parts in Clover, SC is seeking a Parts Specialist to provide top-tier service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management with daily tasks, while promoting core service programs.

Desired candidates include bilingual Spanish speakers and those familiar with automotive parts. The team offers growth opportunities and robust benefits as part of a strong retail career path.