Bilingual Parts Sales Manager - Lead, Sell & WOW Service

AutoZone; Milton (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience.

Qualifications

• Leadership: demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule including mornings, nights, weekends, and overtime as needed.
• Exceptional Communication: strong people skills and effective communication in both Spanish and English.
• Automotive Retail: previous experience in automotive retail.

Responsibilities

• Assist the Store Manager in supervising, training, and developing high-performing employees.
• Maintain clear, effective interactions with customers and employees, ensuring smooth store operations.
• Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Work collaboratively with store staff and department leaders to maintain seamless operations and customer service excellence.
• Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Assist in managing commercial and hub departments to support deliveries and customer needs.
• Resolve customer concerns and store operational issues swiftly, upholding company policies.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales & Inventory Management

Safety & Compliance

Commercial Account Support

Problem Solving

Exceptional Communication

Education

ASE Certification

Job description

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership.

As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience.