Bilingual Parts Delivery Specialist | Customer Service

O'Reilly Auto Parts; Georgetown (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, & vision insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts in Georgetown, Texas is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers safely and efficiently. You will also handle COD deliveries and collect customer returns.

This role requires strong communication, the ability to adapt to changing delivery situations, and a clean driving record. Bilingual candidates encouraged to apply. Experience with handheld delivery devices and basic vehicle inspections is valued.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Maintain clean vehicles and complete daily vehicle inspections.
• Keep delivery vehicles, keys, fuel/fleet cards, handheld devices, and monies collected secure at all times.
• Pick up customer returns and fill out driver return slip.
• Communicate problems or special needs from customers to store management.
• Report vehicle maintenance needs or damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day.
• Clock in/out according to company policy.
• Other duties as assigned, including customer service, stocking and merchandising tasks, etc.
• May assist customers, serve as a cashier, and help with merchandising when business dictates.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Driving record compliance

Driver's license requirements

Job description

O’Reilly Auto Parts in Georgetown, Texas is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers safely and efficiently. You will also handle COD deliveries and collect customer returns.

This role requires strong communication, the ability to adapt to changing delivery situations, and a clean driving record. Bilingual candidates encouraged to apply. Experience with handheld delivery devices and basic vehicle inspections is valued.