Bilingual Paint Store Sales Associate

Sherwin-Williams; Walled Lake (MI); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Sherwin-Williams in Commerce Township, MI, is seeking a Store Associate to support both wholesale and retail customers. You will determine customer needs, explain Sherwin-Williams products, and recommend solutions while delivering strong service and meeting sales goals.

The role involves cash handling, stocking, tinting and mixing products, and assisting with deliveries. A high school diploma, fluent English and Spanish, and a valid license are required.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 70 lbs. on occasion and up to 50 lbs. frequently.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, you must have received at least a 'meets expectations' rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed HR Cloud eLearning courses required for your current position

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Cash handling

Wholesale/retail coordination

Inventory upkeep

Product knowledge

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Commerce Township, MI, is seeking a Store Associate to support both wholesale and retail customers. You will determine customer needs, explain Sherwin-Williams products, and recommend solutions while delivering strong service and meeting sales goals.

The role involves cash handling, stocking, tinting and mixing products, and assisting with deliveries. A high school diploma, fluent English and Spanish, and a valid license are required.