Bilingual Store Associate: Paint & Customer Solutions

The Sherwin-Williams Company; Southfield (MI); On-site; USD 27,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Store Associate for Store #1780 in Southfield, MI. You will assist customers in person and by phone, determine needs, present products, process sales, and help maintain store displays to meet sales goals.

You will work with a team to ensure top-notch customer service and stay informed on product features. Flexibility for evenings or weekends and a valid driver’s license are required.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Experience in retail or customer service is preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

English proficiency

Spanish proficiency

Education

High school diploma or GED

Tools

Driver's License

Job description

The Sherwin-Williams Company is seeking a Store Associate for Store #1780 in Southfield, MI. You will assist customers in person and by phone, determine needs, present products, process sales, and help maintain store displays to meet sales goals.

You will work with a team to ensure top-notch customer service and stay informed on product features. Flexibility for evenings or weekends and a valid driver’s license are required.