Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Manchester (NH); On-site; USD 32,000 - 44,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #5316 in Manchester, NH to assist customers in person and by phone, recommend products, and drive sales while maintaining store standards.

You will build strong customer relationships, handle transactions, and help ensure inventory accuracy and product presentation. This role may involve evening/weekend hours and compliance with store policies.

Qualifications

• Must be 18 years or older.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend and communicate in English.
• Must read, write, comprehend and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams: rating of 'meets expectations' on last performance appraisal.
• Internal to Sherwin-Williams: completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer Service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #5316 in Manchester, NH to assist customers in person and by phone, recommend products, and drive sales while maintaining store standards.

You will build strong customer relationships, handle transactions, and help ensure inventory accuracy and product presentation. This role may involve evening/weekend hours and compliance with store policies.