Bilingual Sales & Customer Service Specialist

Sherwin-Williams; Manchester (NH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #5316, 100 Cahill Avenue, Manchester, NH 03103. You will assist customers in store and over the phone, recommend products, and process transactions to meet store sales goals.

Ideal candidates are 18+, legally eligible to work in the United States, bilingual in English and Spanish, with a valid driver's license and the ability to lift up to 70 lbs. Join a team focused on service, knowledge, and customer satisfaction.

Qualifikationen

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, must have a 'meets expectations' rating on latest appraisal.
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Communication

Bilingual English/Spanish

Ausbildung

High School diploma or GED

Tools

Tinting equipment

Delivery logistics

Jobbeschreibung

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #5316, 100 Cahill Avenue, Manchester, NH 03103. You will assist customers in store and over the phone, recommend products, and process transactions to meet store sales goals.

Ideal candidates are 18+, legally eligible to work in the United States, bilingual in English and Spanish, with a valid driver's license and the ability to lift up to 70 lbs. Join a team focused on service, knowledge, and customer satisfaction.