Bilingual Paint Sales & Customer Service Associate

Sherwin-Williams; Springfield (VA); On-site; USD 17,908 - 23,419; Full time

Job summary

Sherwin-Williams Store Associate at Store #3347 in Springfield, VA, supports wholesale and retail customers by identifying needs, recommending products, and processing transactions.

You will maintain displays, stock shelves, assist deliveries, and stay knowledgeable about products; bilingual in English and Spanish is preferred. Expect lifting up to 70 lbs and shifts including evenings and weekends.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have a recent rating of at least "meets expectations" (3).
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone, determine needs and present appropriate products and services.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately and in compliance with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist in deliveries as needed.
• Maintain in-stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Job description

Sherwin-Williams Store Associate at Store #3347 in Springfield, VA, supports wholesale and retail customers by identifying needs, recommending products, and processing transactions.

You will maintain displays, stock shelves, assist deliveries, and stay knowledgeable about products; bilingual in English and Spanish is preferred. Expect lifting up to 70 lbs and shifts including evenings and weekends.