Bilingual Paint Store Specialist

Sherwin-Williams; Georgia; On-site; USD 19,286 - 24,796; Full time

Job summary

Sherwin-Williams is hiring Store Associates to help retail and wholesale customers, determine needs, and recommend products. You will resolve customer concerns and maintain high product and store standards. The role involves selling, cash handling, and assisting in deliveries as needed.

Requirements include at least 18 years old, legal work authorization, English and Spanish literacy, and the ability to lift up to 70 lbs. Prior paint or retail experience is a plus.

Qualifications

• Must have strong customer service skills and be able to communicate clearly with customers.
• Bilingual ability: English and Spanish to read, write, and speak.
• Must be able to lift up to 70 lbs and perform physical tasks as part of store duties.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

English fluency

Spanish fluency

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is hiring Store Associates to help retail and wholesale customers, determine needs, and recommend products. You will resolve customer concerns and maintain high product and store standards. The role involves selling, cash handling, and assisting in deliveries as needed.

Requirements include at least 18 years old, legal work authorization, English and Spanish literacy, and the ability to lift up to 70 lbs. Prior paint or retail experience is a plus.