Bilingual Paint & Customer Service Specialist - Part-Time

The Sherwin-Williams Company; Renton (WA); On-site; USD 28,000 - 39,000; Part time

Job summary

The Sherwin-Williams Company in Bellevue, WA, is seeking a part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend paint products and solutions.

This role requires bilingual fluency in English and Spanish, the ability to lift up to 70 lbs occasionally, and willingness to work evenings and weekends; you will process transactions, stock shelves, and help meet sales goals while maintaining store standards.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees: rating of 'meets expectations' on latest appraisal and completion of HR Cloud eLearning.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on monthly, quarterly, and yearly bases.
• Maintain accurate work order files and related formulas.
• Pull products from floor or warehouse and tint/mix as needed.
• Stock shelves, set up displays, and keep store equipment clean.
• Load/unload delivery trucks and assist with deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products and discuss options with customers.
• Adhere to inventory control procedures and suggest sales improvements.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Job description

The Sherwin-Williams Company in Bellevue, WA, is seeking a part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend paint products and solutions.

This role requires bilingual fluency in English and Spanish, the ability to lift up to 70 lbs occasionally, and willingness to work evenings and weekends; you will process transactions, stock shelves, and help meet sales goals while maintaining store standards.