Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Millbrae (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

Sherwin-Williams in Millbrae, CA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. This role emphasizes delivering excellent service, meeting sales goals, and staying updated on product features and store standards.

Ability to lift up to 70 lbs and work evenings/weekends is required. We value diverse backgrounds and provide opportunities to grow with the company while maintaining high quality and

Qualifications

• Must be at least eighteen years old and legally eligible to work in the United States.
• Must be able to read, write, and communicate in English; Spanish proficiency preferred.
• Ability to lift up to 70 lbs and work evenings/weekends as needed.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and maintain records in accordance with store policies.
• Keep shelves stocked and displays attractive to maximize sales opportunities.
• Tint and mix products to customer color requests.
• Follow inventory procedures and contribute to meeting sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Bilingual English/Spanish

Retail sales

Communication skills

Team collaboration

Job description

Sherwin-Williams in Millbrae, CA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. This role emphasizes delivering excellent service, meeting sales goals, and staying updated on product features and store standards.

Ability to lift up to 70 lbs and work evenings/weekends is required. We value diverse backgrounds and provide opportunities to grow with the company while maintaining high quality and