Bilingual Paint Customer Service Specialist

The Sherwin-Williams Company; Magnolia (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #727652 in Magnolia, TX. You will assist customers in-person and over the phone, determine needs, and present the right paint and related products while maintaining store standards.

You will process transactions, stock shelves, tint/mix products, and support deliveries as needed. Fluency in English and Spanish, strong sales focus, and flexibility to work evenings/weekends are required.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Provide high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays; tint and mix products as needed.
• Maintain in-stock and presentable conditions; assist in deliveries when required.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #727652 in Magnolia, TX. You will assist customers in-person and over the phone, determine needs, and present the right paint and related products while maintaining store standards.

You will process transactions, stock shelves, tint/mix products, and support deliveries as needed. Fluency in English and Spanish, strong sales focus, and flexibility to work evenings/weekends are required.