Bilingual Paint & Customer Service Associate

The Sherwin-Williams Company; Cedar Hill (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Sherwin-Williams Company is hiring a Customer Service Specialist at Store #707537 in Cedar Hill, TX. You will assist customers, answer questions about paints and coatings, process sales transactions, and help meet monthly and quarterly sales goals.

Bilingual English/Spanish abilities are preferred to serve a diverse customer base. Responsibilities include stocking, tinting and mixing products, handling deliveries, maintaining displays, and ensuring high standards of customer service and

Formación

• Must be at least eighteen (18) years of age.
• Legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.
• Internal to Sherwin-Williams: at least a 'meets expectations' rating.
• Internal to Sherwin-Williams: completion of HR Cloud eLearning courses.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Conocimientos

English

Spanish

Educación

High School Diploma or GED

Descripción del empleo

The Sherwin-Williams Company is hiring a Customer Service Specialist at Store #707537 in Cedar Hill, TX. You will assist customers, answer questions about paints and coatings, process sales transactions, and help meet monthly and quarterly sales goals.

Bilingual English/Spanish abilities are preferred to serve a diverse customer base. Responsibilities include stocking, tinting and mixing products, handling deliveries, maintaining displays, and ensuring high standards of customer service and