Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Garner (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #702825 in Garner, NC. This full-time role focuses on assisting wholesale and retail customers, answering product questions, and recommending solutions to ensure satisfaction.

Responsibilities include resolving customer concerns promptly, helping meet store sales goals, and staying up-to-date with product features while maintaining high visual standards.

Qualifications

• Must be 18 years or older.
• Authorized to work in the US without sponsorship.
• Must read, write, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Assist customers to determine needs and recommend appropriate Sherwin-Williams products.
• Answer questions about products and services to promote customer satisfaction.
• Resolve any customer concerns promptly to ensure maximum client satisfaction.
• Maintain high quality and visual standards of the store and products.
• Help the store achieve sales goals through excellent service and product knowledge.

Skills

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #702825 in Garner, NC. This full-time role focuses on assisting wholesale and retail customers, answering product questions, and recommending solutions to ensure satisfaction.

Responsibilities include resolving customer concerns promptly, helping meet store sales goals, and staying up-to-date with product features while maintaining high visual standards.