Bilingual Logistics Specialist (Mandarin) — Global Ops

FOTILE America; Parsippany-Troy Hills (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

FOTILE America is seeking a logistics/order management professional to oversee daily OMS operations, coordinate with sales and 3PLs, and ensure accurate order processing and shipping schedules. The role emphasizes reverse logistics and inventory reporting, requiring bilingual English/Chinese communication and 1–3 years of related experience.

The position supports efficient delivery, warehousing coordination, and timely issue resolution, contributing to smooth customer service and logistics

Qualifications

• Bachelor’s degree in Business, Supply Chain or logistics fields preferred.
• Proficient in both Chinese and English preferred.
• 1–3 years of relevant transportation, logistics, or supply chain experience preferred.
• Flexible and adaptable to work arrangements.
• Team player with excellent communication and interpersonal skills.
• Strong work ethic, attention to detail, ability to accomplish multiple tasks while meeting deadlines.

Responsibilities

• Manage the Order Management System (OMS) daily, including accurate order input and returns oversight.
• Collaborate with the sales team to stay updated on client routing guidelines.
• Ensure precise processing of logistic orders, including truck scheduling and shipping monitoring.
• Coordinate with thirdparty logistics providers and warehouses for seamless order processing.
• Resolve transportation and logistics issues, maintaining updated client portals.
• Contribute to developing and training logistics protocols, especially in reverse logistics.
• Collaborate with Customer Service to promptly address inquiries.
• Oversee inventory management and generate orderrelated reports.

Skills

Logistics coordination

Communication

Multitasking

Education

Bachelor’s degree in Business/Logistics

Job description

FOTILE America is seeking a logistics/order management professional to oversee daily OMS operations, coordinate with sales and 3PLs, and ensure accurate order processing and shipping schedules. The role emphasizes reverse logistics and inventory reporting, requiring bilingual English/Chinese communication and 1–3 years of related experience.

The position supports efficient delivery, warehousing coordination, and timely issue resolution, contributing to smooth customer service and logistics