Bilingual Onsite Supervisor — Staffing & Operations Lead

Learntastic; Pittsburgh (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Job summary

Learntastic is seeking an Onsite Supervisor to manage daily staffing operations at a client site in Pittsburgh, PA. You will be the primary liaison between the client and our associate workforce to ensure attendance, performance, and high service levels.

The role requires bilingual Spanish/English communication, oversight of staffing, transportation and housing support where applicable, and strong organizational skills in a fast-paced manufacturing or distribution environment.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in staffing, onsite management, workforce supervision, or manufacturing/supply chain operations strongly preferred.
• Bilingual in Spanish and English required; must be able to speak, read, and write clearly in both languages.

Responsibilities

• Serve as the onsite representative for the staffing company at the client location.
• Build and maintain strong working relationships with client supervisors, managers, and temporary associates.
• Coordinate daily staffing needs, including headcount management, attendance tracking, call offs, and shift coverage.
• Conduct associate check-ins, onboarding support, orientation, and assignment-related communication.
• Ensure all associates understand job expectations, attendance policies, safety procedures, workplace rules, and support resources available.
• Monitor associate performance, productivity, attendance, and overall engagement while addressing concerns in a timely and professional manner.
• Investigate and resolve associate relations issues, attendance problems, and job assignment concerns.
• Communicate client staffing demands, schedule changes, and operational updates to customer success and recruitment teams.
• Maintain accurate records related to attendance, disciplinary actions, coaching conversations, incident reports, transportation matters, housing concerns, and other workforce activity in applicant tracking system.
• Support payroll processes by reviewing timekeeping records and ensuring accurate submission of associate hours.
• Conduct regular floor walks and maintain visibility on the production floor to monitor associate performance, safety, and morale.
• Promote a safe work environment by reinforcing safety policies, reporting incidents, and partnering with the client on corrective actions.
• Help reduce turnover by building rapport with associates, identifying concerns early, and supporting retention initiatives.
• Provide bilingual communication and translation support between Spanish-speaking associatesand English-speaking client contacts or internal teams.
• Prepare reports and provide updates on staffing levels, attendance trends, turnover, performance issues, transportation coordination, housing concerns, and other site metrics.
• Ensure compliance with company policies, client expectations, and all applicable employment practices.

Skills

Bilingual Spanish/English

Interpersonal skills

Conflict resolution

Fast-paced work

Organizational skills

Attendance tracking

Coaching

Client communication

Operational coordination

Computer skills

Floor presence

Safety practices

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Timekeeping systems

Staffing software

Spreadsheets

Job description

Learntastic is seeking an Onsite Supervisor to manage daily staffing operations at a client site in Pittsburgh, PA. You will be the primary liaison between the client and our associate workforce to ensure attendance, performance, and high service levels.

The role requires bilingual Spanish/English communication, oversight of staffing, transportation and housing support where applicable, and strong organizational skills in a fast-paced manufacturing or distribution environment.