Bilingual Onsite Supervisor – 2nd Shift | Staffing & Quality Lead

Staffmark Group; Hebron Estates (KY); On-site; USD 48,000 - 72,000; Full time

Job summary

Staffmark Group is hiring an In House Temporary Bilingual Onsite Supervisor (English/Spanish) for 2nd shift to support a major customer in Hebron Estates, KY. The role focuses on delivering exceptional service, effective recruitment, and continuous improvement across the shift.

The ideal candidate will lead large teams, maintain strong customer relationships, and drive performance with reporting, quality control, and process improvements, ensuring alignment with client standards.

Qualifications

• Must be bilingual (English/Spanish) with strong communication skills.
• Experience leading large teams and delivering service improvements.
• Experience in recruiting and coordinating staffing needs.

Responsibilities

• Build and maintain relationships at all levels of the customer’s organization and deliver exceptional service while handling inquiries and recruiting.
• Coordinate and forecast staffing requirements with the customer’s team.
• Facilitate new hire orientations and pre-training for assignments.
• Perform quality control to ensure customer satisfaction across levels.
• Complete regular reporting on KPIs and identify areas for improvement.

Skills

Bilingual English/Spanish

Leadership

Recruiting

Customer service

Quality control

Reporting

Microsoft Office

Education

Background in Human Resources or Business

Tools

Microsoft Office (Word, Excel)

Job description

Staffmark Group is hiring an In House Temporary Bilingual Onsite Supervisor (English/Spanish) for 2nd shift to support a major customer in Hebron Estates, KY. The role focuses on delivering exceptional service, effective recruitment, and continuous improvement across the shift.

The ideal candidate will lead large teams, maintain strong customer relationships, and drive performance with reporting, quality control, and process improvements, ensuring alignment with client standards.