Bilingual On-site Staffing Specialist — Spanish/English (3rd Shift)

Surge Staffing; Wilder (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full-time, permanent position

Career growth opportunities

Dynamic and team-oriented environment

Direct impact on employees and client

Job summary

Surge Staffing in Wilder, KY seeks a Bilingual On-site Staffing Specialist 3rd shift (English and Spanish) to recruit, onboard, and support employees while delivering exceptional client service.

You will be the primary contact at the client site, conduct orientations, source talent, and manage workforce needs with a sales-minded customer service approach. Must be fluent in Spanish and English with 1 year in related field; high school diploma; strong communication; MS Office fluency.

Qualifications

• Must be proficient in both Spanish and English.
• 1 year of sales, customer service, recruiting, or staffing experience.
• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong phone presence and professional demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Reliable transportation and ability to travel locally as needed.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, interview, screen, and onboard qualified candidates.
• Source talent through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate qualifications and skill sets to client workforce needs.
• Maintain a strong onsite presence and build relationships with client leadership and employees.
• Conduct new hire orientations and employee onboarding.
• Monitor attendance, performance, and employee retention.
• Address employee concerns, questions, and workplace issues in a timely and professional manner.
• Conduct regular follow-up with employees and client contacts to ensure satisfaction.
• Assist with workforce planning and staffing forecasts.
• Perform administrative tasks including documentation, reporting, and employee record maintenance.
• Support client retention efforts through exceptional service and communication.
• Assist with business development opportunities and account growth initiatives.
• Ensure compliance with company policies, procedures, and employment regulations.

Skills

Bilingual Spanish/English

Customer service

Recruiting

Sales

Communication

Interpersonal skills

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

Surge Staffing in Wilder, KY seeks a Bilingual On-site Staffing Specialist 3rd shift (English and Spanish) to recruit, onboard, and support employees while delivering exceptional client service.

You will be the primary contact at the client site, conduct orientations, source talent, and manage workforce needs with a sales-minded customer service approach. Must be fluent in Spanish and English with 1 year in related field; high school diploma; strong communication; MS Office fluency.