Bilingual On-Site Staffing Lead

Ascend Staffing; Ida Grove (IA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Direct Deposit

Training & Development

Career Growth

Team Environment

Job summary

Ascend Staffing in Ida Grove, IA, is hiring a Bilingual On-Site Manager to serve as the primary contact for temporary employees while supporting recruiting, onboarding, employee relations, and daily staffing operations.

The role requires bilingual English/Spanish, strong communication and organizational skills, and at least 1 year in customer service, recruiting, or HR. It offers full-time employment with Ascend Staffing and a Monday–Friday schedule.

Qualifications

• Bilingual in English and Spanish (required) with the ability to communicate effectively with employees and clients in both languages.
• At least 1 year of professional experience in customer service, recruiting, human resources, or a related field.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills with the ability to manage multiple responsibilities.
• Ability to handle sensitive employee situations professionally and maintain confidentiality.
• Basic computer skills, including email, Microsoft Office, and data entry.
• Ability to work independently while maintaining effective communication with branch management and client supervisors.
• Willingness to work a flexible Monday–Friday schedule based on client needs.

Responsibilities

• Recruit, screen, interview, and onboard new employees to meet client staffing requirements.
• Coordinate employee assignments, orientations, and onboarding activities.
• Assist with hiring events, job fairs, and other recruiting initiatives.
• Serve as a primary point of contact for on-site employees, providing support and answering employment-related questions.
• Maintain regular communication with client supervisors and Ascend Staffing branch personnel regarding staffing needs and employee performance.
• Address employee performance concerns through coaching, counseling, and disciplinary discussions when necessary.
• Walk throughout the warehouse to check on employees, address concerns, and provide on-site workforce support.
• Assist with daily staffing operations, attendance tracking, and employee-related issues.
• Prepare, maintain, and submit accurate weekly reports.
• Help resolve employee and client concerns promptly and professionally.
• Support workforce planning and recruiting efforts to maintain appropriate staffing levels.
• Follow company policies, safety procedures, and applicable employment regulations.

Skills

Bilingual English/Spanish

Communication

Organizational skills

Interpersonal skills

Problem-solving

Confidentiality

Tools

Microsoft Office

ATS familiarity

Job description

Ascend Staffing in Ida Grove, IA, is hiring a Bilingual On-Site Manager to serve as the primary contact for temporary employees while supporting recruiting, onboarding, employee relations, and daily staffing operations.

The role requires bilingual English/Spanish, strong communication and organizational skills, and at least 1 year in customer service, recruiting, or HR. It offers full-time employment with Ascend Staffing and a Monday–Friday schedule.