Bilingual Office & Operations Specialist (Part-Time) - FL

Imperial Cleaning Company; Florida; On-site; USD 21,000 - 34,000; Part time

Job summary

Imperial Cleaning Company in Florida is seeking a Part-time Bilingual Office/Operations Specialist to support client-focused operations. You will manage tickets, update schedules, verify hours and billing, and help keep records accurate.

This role requires strong communication in English and Spanish, attention to detail, and the ability to work both independently and with a team. Training on ServiceChannel, Fexa, and Worksmith will be provided.

Qualifications

• Bilingual in English and Spanish required.
• Strong communication and customer service skills.
• Excellent problem solving and empathy.
• Attention to detail and accurate record-keeping.
• Ability to prioritize tasks during busy periods.
• Ability to work independently and in a team.

Responsibilities

• Create and manage daily work tickets for projects.
• Verify job details, hours, and billing accuracy.
• Update recurring biweekly/monthly schedules.
• Track extra services and special requests.
• Maintain logs and inventory records for locations.
• Manage platform updates in ServiceChannel, Fexa and Worksmith.
• Assist with reporting and onboarding of new hires.

Skills

Bilingual English/Spanish

Customer Service

Communication

Problem Solving

Attention to Detail

Time Management

Independent Work

Team Collaboration

Tools

ServiceChannel

Fexa

Worksmith

Job description

Imperial Cleaning Company in Florida is seeking a Part-time Bilingual Office/Operations Specialist to support client-focused operations. You will manage tickets, update schedules, verify hours and billing, and help keep records accurate.

This role requires strong communication in English and Spanish, attention to detail, and the ability to work both independently and with a team. Training on ServiceChannel, Fexa, and Worksmith will be provided.