BILINGUAL OFFICE ASSISTANT

Cumberland Valley Business Alliance; Keystone (NE); On-site; USD 17,000 - 26,000; Full time

Job summary

Keystone Health seeks a Bilingual Office Assistant to accurately enter data into the Practice Management/EHR system and provide clerical support. You will greet patients, handle calls, and assist with billing and reporting while backing up the Office Manager as needed.

The role emphasizes bilingual English/Spanish communication and proficient data entry skills in EPIC, contributing to efficient practice operations.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience preferred.
• Strong computer proficiency and accurate data entry.
• Bilingual English/Spanish required.

Responsibilities

• Enter data for the Statewide Agricultural Worker Program into the Practice Management/EHR system.
• Provide administrative support and back up the Office Manager as needed.
• Greet patients, visitors and guests professionally.
• Answer and route incoming telephone calls.
• Submit monthly reports and assist with billing-related functions.
• Prepare and balance cash drawers, deposits and related reports.
• Maintain filing systems and monitor office supplies.
• Coordinate maintenance of office equipment.
• Perform data entry in EPIC including registrations and scheduling.

Skills

Bilingual English/Spanish

Data entry

Keyboarding

Verbal communication

Education

High School Diploma or GED

Tools

EPIC EHR

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

The primary function of the Bilingual Office Assistant is to accurately and efficiently enter data for the Statewide Agricultural Worker Program into the Practice Management/EHR system while providing administrative support and serving as a backup to the Office Manager as needed.

Essential Duties And Responsibilities

The following duties are representative of the position and are not intended to be all-inclusive:

• Perform clerical and administrative tasks, including sorting and distributing mail, filing documents, faxing, making copies, and completing errands such as post office visits.
• Greet and assist patients, visitors, and guests in a professional and courteous manner.
• Answer and route incoming telephone calls.
• Receive, document, and relay messages accurately and promptly.
• Complete patient check-in and check-out processes in EPIC, including collecting payments, balancing and closing cash drawers, preparing balance sheets, generating closing and deposit reports, and forwarding required reports and deposit documentation.
• Prepare and submit the monthly gas usage report for the company vehicle.
• Maintain organized and accurate filing systems.
• Monitor and replenish office supplies as needed.
• Coordinate the maintenance and proper functioning of office equipment.
• Perform data entry in EPIC, including patient registration, contracted clinic encounters, telephone encounters, medication refill requests, and appointment scheduling.
• Provide administrative coverage and support for the Office Manager during absences or as assigned.
• Assist with billing-related functions and processes.
• Prepare and maintain monthly reports.
• Perform other duties and responsibilities as assigned.

Education and Experience

High school diploma or General Education Degree (GED) required. One to three months of related experience and/or training preferred, or an equivalent combination of education and experience. Strong computer proficiency, keyboarding skills, and accurate data entry abilities are required.

Language Skills

Excellent verbal and written communication skills in both English and Spanish are required. The ability to effectively communicate with patients, staff, and community members in both languages is essential.

Keystone Health is an Equal Opportunity Employer