Bilingual Office Assistant

Keystone Health; Gardners (PA); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Keystone Health in Gardners, PA, is seeking a Bilingual Office Assistant for 19 hours per week. The role focuses on accurate data entry for the Statewide Agricultural Worker Program into the Practice Management/EHR system and providing general administrative support.

You will greet patients, route calls, assist with check-in/check-out in EPIC, collect payments, and support billing and reporting tasks. Fluency in English and Spanish is required.

Competenze

• High school diploma or GED required.
• 1–3 months related experience or training preferred.
• Strong computer, keyboarding, and data-entry skills.

Mansioni

• Enter data for the Statewide Agricultural Worker Program into EPIC.
• Greet patients, visitors, and guests professionally.
• Answer and route incoming telephone calls.
• Complete patient check-in/out in EPIC, collect payments, balance cash drawers.
• Prepare monthly reports and assist with billing-related tasks.
• Provide administrative coverage for the Office Manager as needed.

Conoscenze

Bilingual English/Spanish

Data entry

Telephone & front desk

Formazione

High school diploma or GED

Strumenti

EPIC

Descrizione del lavoro

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.Bilingual Office AssistantAWP SouthcentralGardners, PA.PRN - 19 hours per weekWork Days/Hours: Tuesday, 2:00 pm - 8:00 pm; Wednesday, 12:00 pm - 8:30 pm; Thursday, 12:00 pm - 5:00 pmThe primary function of the Bilingual Office Assistant is to accurately and efficiently enter data for the Statewide Agricultural Worker Program into the Practice Management/EHR system while providing administrative support and serving as a backup to the Office Manager as needed.Essential Duties and ResponsibilitiesThe following duties are representative of the position and are not intended to be all-inclusive:Perform clerical and administrative tasks, including sorting and distributing mail, filing documents, faxing, making copies, and completing errands such as post office visits.Greet and assist patients, visitors, and guests in a professional and courteous manner.Answer and route incoming telephone calls.Receive, document, and relay messages accurately and promptly.Complete patient check-in and check-out processes in EPIC, including collecting payments, balancing and closing cash drawers, preparing balance sheets, generating closing and deposit reports, and forwarding required reports and deposit documentation.Prepare and submit the monthly gas usage report for the company vehicle.Maintain organized and accurate filing systems.Monitor and replenish office supplies as needed.Coordinate the maintenance and proper functioning of office equipment.Perform data entry in EPIC, including patient registration, contracted clinic encounters, telephone encounters, medication refill requests, and appointment scheduling.Provide administrative coverage and support for the Office Manager during absences or as assigned.Assist with billing-related functions and processes.Prepare and maintain monthly reports.Perform other duties and responsibilities as assigned.Education and ExperienceHigh school diploma or General Education Degree (GED) required. One to three months of related experience and/or training preferred, or an equivalent combination of education and experience. Strong computer proficiency, keyboarding skills, and accurate data entry abilities are required.Language SkillsExcellent verbal and written communication skills in both English and Spanish are required. The ability to effectively communicate with patients, staff, and community members in both languages is essential.Keystone Health is an Equal Opportunity Employer