Bilingual Office Administrator - ENT Clinic (Memphis)

OTOLARYNGOLOGY CONSULTANTS OF MEMPHIS; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

OTOLARYNGOLOGY CONSULTANTS OF MEMPHIS is seeking a full-time, on-site Office Administration (bilingual) professional in Memphis, TN. You will greet patients, answer phones, schedule appointments, and manage inquiries in two languages while supporting both front and back-office tasks.

Responsibilities include preparing patient records, processing forms, coordinating with clinical staff, and handling routine billing and payments.

Qualifications

• Strong communication with patients and colleagues in two languages.
• Experience with front and back office administrative tasks in healthcare.
• Basic billing processes and patient information handling.
• Proficiency with EMR, calendars, email, and standard software.

Responsibilities

• Greet and check in patients, answer phones, and schedule appointments.
• Process forms, manage patient records, and coordinate with clinical staff.
• Handle routine office correspondence and inquiries in bilingual capacity.
• Collect and verify patient information, assist with basic billing.

Skills

Communication

Customer Service

Office Software

Bilingual

Organization

Healthcare experience

Basic Accounting

Education

High school diploma

Post-secondary coursework in business/healthcare

Tools

EMR systems

Email/Calendar

Word processing

Spreadsheets

Job description

OTOLARYNGOLOGY CONSULTANTS OF MEMPHIS is seeking a full-time, on-site Office Administration (bilingual) professional in Memphis, TN. You will greet patients, answer phones, schedule appointments, and manage inquiries in two languages while supporting both front and back-office tasks.

Responsibilities include preparing patient records, processing forms, coordinating with clinical staff, and handling routine billing and payments.