Bilingual Medical Front Desk Receptionist (Spanish/English)

AppleOne Employment Services; Memphis (TN); On-site; USD 37,000 - 43,000; Full time

Job summary

A private medical practice in East Memphis seeks a Bilingual Medical Front Desk Receptionist to join its patient-focused front office team.

Role requires fluency in English and Spanish, dependability, and a professional demeanor to create a welcoming patient experience. You will handle check-in/out, scheduling, insurance verification, payments, and office operations in a busy single-physician setting.

Qualifications

• Fluent bilingual communication in English and Spanish.
• 1–2 years medical front desk or related office experience preferred.
• Experience with EHR or practice management systems.
• Ability to verify insurance and manage patient information.
• Professional phone etiquette and patient service skills.

Responsibilities

• Greet patients, check-in and check-out, and provide courteous front desk support.
• Answer phones, schedule appointments, confirm visits, and assist with questions.
• Verify insurance coverage and maintain accurate patient demographics.
• Process patient payments and balance receipts; perform daily closeout tasks.
• Coordinate referrals and support general medical office administration.
• Communicate professionally in both English and Spanish.

Skills

Bilingual English/Spanish

Front desk experience

Customer service

Education

Medical front desk experience preferred

Tools

Electronic Health Records (EHR)

Practice management systems

Job description

A private medical practice in East Memphis seeks a Bilingual Medical Front Desk Receptionist to join its patient-focused front office team.

Role requires fluency in English and Spanish, dependability, and a professional demeanor to create a welcoming patient experience. You will handle check-in/out, scheduling, insurance verification, payments, and office operations in a busy single-physician setting.