Bilingual Mobile Screening & Outreach Coordinator

The-Rose; Houston (TX); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tele-Medicine

Matching 401k

Paid Holidays

Generous PTO

Life Insurance (Company Paid)

Job summary

The Rose in Houston, Texas seeks a dedicated outreach-focused individual to support mobile unit operations and serve as the primary contact for patients and partners.

You will handle intake, scheduling, insurance verification, and coordination of travel for day trips, ensuring readiness of units and smooth events. Bilingual English/Spanish required, with strong customer service experience.

Qualifications

• High school diploma or equivalent with two years’ experience in public speaking and/or outreach preferred.
• Bilingual English/Spanish, required. Computer literate.
• Excellent verbal and written skills particularly in working with underserved women.
• Strong customer service background and ability to work with minimal supervision is required.

Responsibilities

• Attend all Mobile Unit Events (day trips).
• Patient intake, payment process, database data entry, insurance verification.
• Scheduling.
• Address inquiries.
• Liaison for patients and client.
• Assist Mobile Team as needed with patients, housekeeping, and unit set up.
• Coordinate the screening process to include intake of patient information, provide education, collect, verify and enter patient information into information systems, process payments/issue receipts and maintain event records/logs.
• Ensure sponsored patients are eligible for sponsorship and required documentation is collected.
• Attend mobile screening events at locations outside The Rose. Assist Mobile Technologist and Mobile Transportation Specialist in general housekeeping and setting unit up for patient services.
• Coordinate travel time and arrangements with assigned team for day. Drive either to or from the site of the day, when applicable. Maintain vehicle cleanliness before returning to storage area at the end of the day.

Skills

Public speaking

Customer service

Bilingual EN/ES

Computer literacy

Interpersonal skills

Education

High school diploma

Tools

Microsoft Office

CRM software

Job description

The Rose in Houston, Texas seeks a dedicated outreach-focused individual to support mobile unit operations and serve as the primary contact for patients and partners.

You will handle intake, scheduling, insurance verification, and coordination of travel for day trips, ensuring readiness of units and smooth events. Bilingual English/Spanish required, with strong customer service experience.