Bilingual Mobile Sales Specialist

T-MOBILE USA, Inc.; Arlington (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced environment.

The role emphasizes customer service, sales, and hands-on demonstrations of devices and services using digital tools to show network coverage and benefits. The position requires strong communication, problem solving, and multitasking skills, plus a High School Diploma/GED.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hand-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced environment.

The role emphasizes customer service, sales, and hands-on demonstrations of devices and services using digital tools to show network coverage and benefits. The position requires strong communication, problem solving, and multitasking skills, plus a High School Diploma/GED.