Bilingual Member Services & Loan Specialist

SESLOC Credit Union; Santa Maria (CA); On-site; USD 35,000 - 41,000; Full time

Job summary

SESLOC Credit Union in Santa Maria, CA is seeking a Mortgage Loan Originator-focused member service professional. You will originate and review loan applications, maintain member contact, and promote credit union products.

The role requires a High School Diploma or GED and 1–3 years of related experience, with NMLS eligibility and bilingual English/Spanish preferred. Strong attention to detail and sales drive are essential.

Qualifications

• High School Diploma or GED and 1–3 years related experience.
• Must register or qualify to register with the NMLS as Mortgage Loan Originator and maintain annual registration.
• Bilingual English/Spanish preferred.

Responsibilities

• Originate loan applications and review loan files to verify completion.
• Maintain contact with members for consumer loans and ensure process steps are completed.
• Explain share account processes and credit union products; assist with account openings and closings.
• Educate and promote ancillary credit union products.
• Assist with loan payments, withdrawals, transfers, and daily balancing tasks.
• Support members with fraud disputes and respond to emails/ calls promptly.
• Assist members with remote access and support monthly/quarterly audits.

Skills

Customer service

Sales

Detail oriented

Communication

Computer skills

Education

High School Diploma or GED

NMLS Mortgage Licensure eligibility

Job description

SESLOC Credit Union in Santa Maria, CA is seeking a Mortgage Loan Originator-focused member service professional. You will originate and review loan applications, maintain member contact, and promote credit union products.

The role requires a High School Diploma or GED and 1–3 years of related experience, with NMLS eligibility and bilingual English/Spanish preferred. Strong attention to detail and sales drive are essential.