Bilingual Loan Sales Pro (Spanish)

OneMain Financial; Santa Rosa (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Santa Rosa, CA, is seeking a Loan Sales Specialist who thrives in a fast-paced, customer-focused environment. You will engage customers through multiple channels, present tailored loan options, and guide them from application to funding on-site.

The role offers base pay of $20.00–$23.00 per hour plus a performance-based compensation program. A high school diploma or GED and bilingual Spanish are required, with prior sales, collections or customer service experience preferred.

Qualifications

• High School Diploma or GED.
• Bilingual in Spanish.
• Sales, Collections or Customer Service experience preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations by ease, empathy and encouragement toward goals.
• Develop and maintain connections with customers; present tailored loan solutions.
• Manage loan life cycle including collections activities with compliance.
• Engage with customers and other departments via phone, email, chat, and internal systems.
• Demonstrate achievement-driven mindset and goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual-Spanish

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial in Santa Rosa, CA, is seeking a Loan Sales Specialist who thrives in a fast-paced, customer-focused environment. You will engage customers through multiple channels, present tailored loan options, and guide them from application to funding on-site.

The role offers base pay of $20.00–$23.00 per hour plus a performance-based compensation program. A high school diploma or GED and bilingual Spanish are required, with prior sales, collections or customer service experience preferred.