Bilingual Member Loyalty Specialist (EN/ES)

Oportun; Porterville (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings

Paid Time Off

Volunteer hours

Job summary

Oportun in Porterville, CA is seeking a Bilingual English and Spanish Member Loyalty Representative. You will greet customers, process transactions, and educate members about affordable financial services at stores and during community outreach events.

Role requires strong communication, sales focus, and a passion for helping customers. Base pay is $18.00–$20.00 per hour, with benefits including medical, dental, vision, 401(k), PTO, and growth opportunities.

Qualifications

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.

Responsibilities

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
• Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
• Engage in outreach to educate potential members about Oportun’s services at locations and events.
• Build relationships with local businesses and community partners to promote Oportun’s products.
• Assist with applications and outreach using iPads or QR codes.

Skills

Bilingual English/Spanish

Customer service

Sales oriented

Tools

iPad

Scanner

Job description

Oportun in Porterville, CA is seeking a Bilingual English and Spanish Member Loyalty Representative. You will greet customers, process transactions, and educate members about affordable financial services at stores and during community outreach events.

Role requires strong communication, sales focus, and a passion for helping customers. Base pay is $18.00–$20.00 per hour, with benefits including medical, dental, vision, 401(k), PTO, and growth opportunities.