Bilingual Member Loyalty Advocate (English/Spanish)

Oportun; Phoenix (AZ); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSAs

401(k)

Paid Time Off

Paid Training

Growth opportunities

Flexible schedules

Volunteer time off

Job summary

Oportun is seeking friendly, bilingual Member Loyalty Representatives in the Phoenix area to welcome members, handle transactions, and educate the community about our inclusive financial services. You will travel between store locations and outreach sites, building relationships with local businesses and residents to generate new applications.

You will work weekends, follow schedules, and use resources like iPads and scanners.

Qualifications

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational activities.

Responsibilities

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies and protecting member information.
• Engage in outreach activities at store and community events to educate about Oportun's services.

Skills

Customer service

Sales

Outreach

Bilingual English/Spanish

Tools

iPad usage

Scanners

Job description

Oportun is seeking friendly, bilingual Member Loyalty Representatives in the Phoenix area to welcome members, handle transactions, and educate the community about our inclusive financial services. You will travel between store locations and outreach sites, building relationships with local businesses and residents to generate new applications.

You will work weekends, follow schedules, and use resources like iPads and scanners.