Bilingual Medical Receptionist: Patient Care & Scheduling Pro

Quantum Pain and Orthopedic; San Antonio (TX); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

3 Medical Plans

1 Vision Plan

Employee Assistance Program

Short and Long-Term Disability

401(k) with vesting

PTO + Holidays

Job summary

Quantum Pain and Orthopedics is seeking a Bilingual Medical Receptionist to join our South San Antonio facility. The role involves greeting patients, scheduling appointments, clerical duties, and handling insurance and billing tasks.

You will maintain patient records in the EMR system while ensuring HIPAA privacy and excellent customer service. Candidates should have at least a high school diploma or GED, 1 year of customer service experience, and a valid Texas Driver’s License.

Qualifications

• Customer-focused receptionist with professional phone manners.
• Experience handling clerical tasks and patient information.
• Knowledge of EMR, MS Office, and basic billing/revenue processes.

Responsibilities

• Greet patients and provide information; assist with forms and documentation.
• Schedule appointments and manage patient flow to keep clinics on time.
• Maintain patient accounts and update demographics in the EMR system.
• Answer calls, route messages, and coordinate with medical staff.
• Protect patient privacy and HIPAA compliance; handle insurance/billing basics.

Skills

Customer service

Phone etiquette

Administrative procedures

Attention to detail

Multi-tasking

Professional communication

Education

High School diploma or GED

Valid Texas Driver’s License

Tools

EMR system

Microsoft Outlook

Excel

Word

Job description

Quantum Pain and Orthopedics is seeking a Bilingual Medical Receptionist to join our South San Antonio facility. The role involves greeting patients, scheduling appointments, clerical duties, and handling insurance and billing tasks.

You will maintain patient records in the EMR system while ensuring HIPAA privacy and excellent customer service. Candidates should have at least a high school diploma or GED, 1 year of customer service experience, and a valid Texas Driver’s License.