Bilingual Medical Receptionist - Front Desk & Scheduling

Therapy Partners Group; Las Vegas (NV); On-site; USD 20,664 - 22,041; Full time

Job summary

Smith Therapy Partners, a member of Therapy Partners Group, is seeking a full-time Medical Receptionist for our Las Vegas location. The role involves greeting patients, answering calls, scheduling initial evaluations, and maintaining HIPAA compliance, with a strong emphasis on customer service.

Qualifications include a High School diploma or equivalent, experience with practice management systems, and bilingual English/Spanish preferred. Schedule: Mon–Fri, 7:00am–3:00pm.

Qualifications

• Knowledge of Microsoft Office and ability to use a Practice Management System.
• Strong customer service and relationship-building skills.
• Ability to maintain confidential patient information.
• Ability to multi-task and work with a friendly attitude.

Responsibilities

• Greets patients warmly and maintains a welcoming relationship with staff.
• Answer phones and greet patients professionally; return voicemails the same day.
• Adhere to HIPAA policies and protect patient information.
• Escalate patient issues to clinical leadership when needed.
• Schedule initial evaluations and follow-up visits through the plan of care.

Skills

Bilingual in English & Spanish

Education

High School diploma or equivalent (Must be 18+)

Job description

Smith Therapy Partners, a member of Therapy Partners Group, is seeking a full-time Medical Receptionist for our Las Vegas location. The role involves greeting patients, answering calls, scheduling initial evaluations, and maintaining HIPAA compliance, with a strong emphasis on customer service.

Qualifications include a High School diploma or equivalent, experience with practice management systems, and bilingual English/Spanish preferred. Schedule: Mon–Fri, 7:00am–3:00pm.