Bilingual Medical Receptionist – Front Desk & Scheduling

Cambridge Health Alliance; Cambridge (MA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Cambridge Health Alliance (CHA) is seeking a Full-time Administrative Support professional for Cambridge Hospital. The role involves handling calls, registering patients, scheduling via Epic, verifying insurance, maintaining medical records, and supporting billing processes.

Ideal candidates have a High School Diploma or GED, at least 1 year outpatient experience, and can speak Spanish, Portuguese, or Haitian Creole. You will work in a team-based primary care setting within CHA’s network.

Qualifikationen

• High School Diploma or GED is required.
• One year of experience working in an outpatient medical setting is preferred.
• Bilingual in Spanish, Portuguese or Haitian Creole preferred.
• Experience working on a Planned Care Team preferred.
• Must possess excellent customer service skills and attention to detail.

Aufgaben

• Handling all calls appropriately and courteously.
• Registering patients and scheduling appointments via Epic.
• Verifying insurance eligibility.
• Maintaining and supporting both paper and electronic medical records.
• Collecting, processing, and reconciling co-pays to be deposited.
• Providing financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing.
• Assisting direct patient care providers with electronic and paper correspondence.
• Participating on a planned care team.
• Attending departmental meetings.
• And other duties as assigned.

Kenntnisse

Customer service

Scheduling appointments

Phone handling

Medical records management

Billing support

Epic scheduling

Ausbildung

High School Diploma or GED

Tools

Epic

Jobbeschreibung

Cambridge Health Alliance (CHA) is seeking a Full-time Administrative Support professional for Cambridge Hospital. The role involves handling calls, registering patients, scheduling via Epic, verifying insurance, maintaining medical records, and supporting billing processes.

Ideal candidates have a High School Diploma or GED, at least 1 year outpatient experience, and can speak Spanish, Portuguese, or Haitian Creole. You will work in a team-based primary care setting within CHA’s network.