Bilingual Medical Receptionist - Front Desk & Patient Care

Miramar Health Center Kennewick; Kennewick (WA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

100% employer-paid health insurance (医

Profit sharing

403(b) retirement plan

Generous PTO

8 paid holidays

Bilingual pay

Job summary

Miramar Health Center Kennewick is seeking a Medical Receptionist for our Kennewick, WA clinic. You will be the first contact, greeting patients, handling calls, scheduling, translating as needed, and maintaining accurate patient information in our records system.

The role emphasizes courteous, professional interactions with patients and staff, data accuracy, insurance verification, and collaboration with Providers to ensure smooth clinic operations.

Qualifications

• High School Diploma or GED.
• One year's experience as a Receptionist in a clinic preferred.
• Bilingual English/Spanish speaking skills required at level 9.
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Ability to interact with patients, Providers and staff in a professional manner.
• Ability to deliver outstanding customer service.
• Basic knowledge of medical terminology desired.
• Basic knowledge of healthcare billing insurance desired.
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel.

Responsibilities

• Answer the phone, transfer calls, and take messages as needed for the clinic.
• Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients.
• Ensure accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
• Review cash box receipts and reconcile the cash box daily.
• Perform other duties as assigned

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Miramar Health Center Kennewick is seeking a Medical Receptionist for our Kennewick, WA clinic. You will be the first contact, greeting patients, handling calls, scheduling, translating as needed, and maintaining accurate patient information in our records system.

The role emphasizes courteous, professional interactions with patients and staff, data accuracy, insurance verification, and collaboration with Providers to ensure smooth clinic operations.