Medical Receptionist

Yakima Valley Farm Workers Clinic, Inc.; Kennewick (WA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing & 403(b) retirement

Generous PTO

Job summary

Miramar Health Center in Kennewick, WA is seeking a Medical Receptionist to be the friendly first contact for patients, greet visitors, schedule appointments, verify insurance, and support front-desk operations.

You will maintain patient records, enter data accurately, provide translation as needed, and deliver courteous customer service.

Join a team that values accessible care, with bilingual pay, employer-paid health insurance, and generous PTO.

Qualifications

• High School Diploma or GED required.
• One year's experience as a Receptionist in a clinic preferred.
• Bilingual English/Spanish speaking skills required at level 9.
• Ability to prioritize work and handle multiple tasks with interruptions.
• Professional interaction with Patients, Providers and staff.

Responsibilities

• Answer phones, transfer calls, and take messages for the clinic.
• Greet patients and maintain logs; provide translation as needed.
• Maintain patient charts; register new patients and update records.
• Schedule appointments according to guidelines and notify providers of no-shows.
• Verify insurance eligibility and file insurance documentation; answer questions.

Skills

Bilingual English/Spanish

Customer service

Data entry

Professional communication

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Join our team as a Medical Receptionist at Miramar Health Center in Kennewick, WA!

Medical Receptionists play a vital role in our organization by serving as the frontline connection between our patients and the care they receive. As the first point of contact, you set the tone for a welcoming, respectful, and patient‑centered experience. Your work ensures our clinics run smoothly, coordinating communication, supporting Providers, maintaining accurate information flow, and helping patients navigate appointments, insurance, and access to care. Your attention to detail and commitment to exceptional service directly supports our mission to deliver high‑quality, accessible healthcare to the communities we serve.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• $17.57-$21.52/hour DOE
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Answer the phone, transfer calls, and take messages as needed for the clinic
• Greet patients and maintain patient and visitor logs. Notifies the appropriate person of the patient’s arrival. Provides translation services as needed to patients
• Ensure accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
• Review cash box receipts and reconcile the cash box daily
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED
• One year's experience as a Receptionist in a clinic preferred
• Bilingual (English/Spanish) speaking skills required at level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology desired
• Basic knowledge of healthcare billing insurance desired
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!