Bilingual Medical Receptionist

Complete Care; Sanford (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Medical Receptionist to enhance patient experiences. This role involves scheduling appointments, managing patient paperwork, and serving as a friendly liaison between patients and staff. Join a collaborative team that values your contributions and offers opportunities for growth in a supportive environment. If you're passionate about patient care and efficiency, this is your chance to make a meaningful impact in a dynamic healthcare setting.

Qualifications

• Proficiency in office software and basic computer skills.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule and confirm patient appointments efficiently.
• Guide new patients through the intake process.

Skills

Verbal Communication

Written Communication

Critical Thinking

Problem-Solving

Adaptability

Education

High School Diploma

Tools

Microsoft Suite

Salesforce

ECW

Job description

Join our team at Complete Care as a Medical Receptionist and make a meaningful impact on patient experiences. We are looking for a proactive, organized individual passionate about patient care and efficiency. This is an excellent opportunity to showcase your skills and grow in a supportive environment.

Why Choose Us

At Complete Care, we prioritize exceptional patient care and personalized service. As a Medical Receptionist, you'll be at the forefront of welcoming patients and ensuring the continuity of their care journey. Join our collaborative team where your contributions will be valued and celebrated.

Responsibilities

1. Schedule and confirm patient appointments efficiently, optimizing clinic operations.
2. Prepare, create, and handle patient paperwork proactively.
3. Guide new patients through the intake process, collecting health information for a seamless experience.
4. Serve as a liaison between patients and staff, providing friendly assistance via phone and in person.
5. Collaborate with the team to ensure smooth patient flow and service delivery.
6. Maintain patient confidentiality with discretion.
7. Keep the workspace organized and reflect our commitment to excellence.
8. Use computer skills to complete tasks with Microsoft Suite, Salesforce, ECW, and other software.
9. Handle patient concerns with empathy and understanding.
10. Adapt to procedural or policy changes while maintaining quality service.
11. Manage conflicts professionally, resolving issues promptly and amicably.

Qualities We Value

1. Adaptability and comfort with sitting and standing for extended periods.
2. Professional conduct and attention to detail.
3. Excellent verbal and written communication skills.
4. Positive, supportive attitude in interactions.
5. Strong critical thinking skills.
6. Proficiency in office software and basic computer skills.
7. Openness to learning and feedback.
8. Leadership qualities, ownership, and accountability.
9. Ability to motivate and inspire team members.
10. Problem-solving and decision-making skills.

Hours of Operation

• Monday: 8:00 AM - 6:00 PM
• Tuesday: 12:30 PM - 7:00 PM
• Wednesday: 8:00 AM - 6:00 PM
• Thursday: 12:30 PM - 7:00 PM
• Friday: 7:00 AM - 1:00 PM

If you're ready to contribute to a team dedicated to enhancing patient care and outcomes, apply now to join us at Complete Care!

About Complete Care

We are a fully integrated health system committed to delivering exceptional care for the injured. We harness top-tier talent and cutting-edge technologies to ensure each patient receives personalized attention. Our focus on cultural, clinical, and operational excellence allows us to meet the unique needs of individuals with professionalism and compassion. We provide affordable healthcare services in local communities and are expanding both in Florida and nationally.

At Complete Care, we embrace diversity and offer equal opportunities to all. Join us in making a meaningful difference in patient outcomes and fostering a culture of care and compassion.