Bilingual Medical Office Operations Supervisor

Rendr; New York; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/ Floating Holiday(s)

Commuter Benefits

HSA/ FSA/ Dependent Care Account

Annual Performance Bonus

Job summary

Rendr, a leading primary care focused medical group in New York City, is seeking a Site Supervisor to oversee the non-clinical day-to-day operations across our offices.

You will supervise non-clinical staff, manage patient scheduling, registration, billing, and data entry, ensure patient satisfaction, and support onboarding and training. This role requires bilingual English and Chinese, strong professionalism, and the ability to multitask in a fast-paced environment.

Qualifications

• Front office experience in a medical practice is required.
• Bilingual English and Chinese is required.
• High level of professionalism and responsibility.
• Strong communication and patient interaction skills.
• Experience in a medical/clinical setting preferred (MDLand a plus).

Responsibilities

• Works collaboratively with the Medical Office Manager.
• Supervise non-clinical staff.
• Maintain and ensure patient satisfaction and staff motivation.
• Maintain positive customer service.
• Assist in training and onboarding staff.
• Patient scheduling, registration, billing, data entry and processing, and cash posting.
• Complete purchases of office supplies and manage supply inventories.
• Maintain a safe, clean, and welcoming site environment for patients; organize supplies, tools, and equipment to promote a productive workflow for site staff.
• Prioritize, organize, assign, and complete various written communications relating to providing clinical care and assisting coordination with other Rendr departments, including daily eFax log and mail.
• Other duties as assigned by office manager.

Skills

Bilingual English Chinese

Front office experience

Medical office environment

Communication skills

Multitasking ability

Professionalism

Experience in medical setting

MDLand familiarity

Education

High school diploma

Job description

Rendr, a leading primary care focused medical group in New York City, is seeking a Site Supervisor to oversee the non-clinical day-to-day operations across our offices.

You will supervise non-clinical staff, manage patient scheduling, registration, billing, and data entry, ensure patient satisfaction, and support onboarding and training. This role requires bilingual English and Chinese, strong professionalism, and the ability to multitask in a fast-paced environment.