Bilingual Medical Interpreter & Patient Services Rep

Mountain Community Health Partnership; Spruce Pine (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Employer Paid Health Insurance

Life Insurance; Group and Voluntary

Paid Time Off

Job summary

Mountain Community Health Partnership (MCHP) is seeking a full-time medical interpreter/translator who will also serve as a Patient Services Representative (PSR) when interpretation is not required. This dual-role position ensures all patients receive high-quality care and support across language barriers.

Interpreter responsibilities include facilitating communication, translating medical information, and maintaining confidentiality.

Qualifications

• Fluent in English and Spanish; medical terminology knowledge is required.
• Experience in a medical office setting.
• Proficient in Microsoft Office; detail-oriented with excellent verbal and written communication.
• Ability to maintain patient confidentiality and demonstrate cultural sensitivity.

Responsibilities

• As an Interpreter/Translator: Facilitate communication between non-English speaking patients and medical staff; translate medical information accurately; assist with appointment reminders and follow-ups; translate written materials.
• As a Patient Services Representative (PSR): Greet and check in patients; manage appointment scheduling, insurance verification, and co-pays; answer phones and provide clinic information; support administrative tasks.

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Critical thinking

Confidentiality

Education

High School diploma or equivalent

Interpreter/Translator certification or training preferred

Tools

Microsoft Office

Job description

Mountain Community Health Partnership (MCHP) is seeking a full-time medical interpreter/translator who will also serve as a Patient Services Representative (PSR) when interpretation is not required. This dual-role position ensures all patients receive high-quality care and support across language barriers.

Interpreter responsibilities include facilitating communication, translating medical information, and maintaining confidentiality.