Bilingual Medical Front Desk & Patient Services

Camino Health Center; San Juan Capistrano (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Camino Health Center in San Juan Capistrano is seeking a Full Time Patient Services Representative to join a patient-centered team. Under the Clinic Manager’s supervision, you will provide high-quality service, manage phone inquiries, verify appointments, and assist with medical history forms.

You will use the EHR to register patients, collect insurance information, collect payments, and direct referrals as needed.

Qualifications

• Bilingual English/Spanish; excellent customer service skills.

Responsibilities

• Check-in patients in the EHR accurately.
• Welcomes patients, verifies appointment time and type.
• Assists patients with completing medical history forms as needed.
• Verifies patient eligibility for public programs and explains insurance coverage.
• Processes co-payments and sliding fee schedule documentation.
• Uses the EHR and electronic workflow to manage records and referrals.

Skills

Bilingual English/Spanish

Customer service skills

Education

High school diploma or GED

Job description

Camino Health Center in San Juan Capistrano is seeking a Full Time Patient Services Representative to join a patient-centered team. Under the Clinic Manager’s supervision, you will provide high-quality service, manage phone inquiries, verify appointments, and assist with medical history forms.

You will use the EHR to register patients, collect insurance information, collect payments, and direct referrals as needed.